Cancellation policy

Purchase Options & Cancellation Policy


Purchase Options

  • One-time Purchases: Charged at checkout. Orders enter small-batch production immediately.
  • Preorders / Made-to-Order: Extended processing time. Final sale once production begins.
  • Subscriptions: If enabled, these auto-renew and can be canceled anytime via your customer portal.


Order Cancellations

Orders cannot be canceled once they enter production. If you need to cancel, email hello@sparkdbycharli.com within 1 hour of purchase. We will do our best to intercept it.


Subscription Cancellations

You may manage or cancel your subscription at any time through your customer account. Cancellations made after renewal apply to the next cycle. We do not refund already-processed renewals.


Legal Notice

  • Charges appear as “Spark’d by Charli” or “SparkdbyCharli.com”
  • By purchasing, you agree to our Terms of Service and Refund Policy
  • This policy complies with U.S. FTC and eCommerce subscription law


Questions?

Contact us at hello@sparkdbycharli.com with any questions before purchasing.